AOG Services Policy & Procedure
AOG (Aircraft on Ground) is for emergency repair or service needed after AIE, Inc.’s normal business hours. AIE, Inc.’s normal business hours are Monday-Friday 8:00 AM-4:30 PM PST, excluding holidays. Our AOG service fee is quoted per request and pricing is determined according to the specific services needed. The purchaser is responsible for all costs due at the time of service, unless other arrangements have been made. All AOG transactions are final and non-refundable, including services required for warranty items. If services are need please complete the form and either present it to personnel at the time of service, or please fax it prior to services rendered. We will NOT provide AOG services without a signed AOG Policy Form.